redletters - welcome
redletters is the trading name of Keith Ackerley, a Consumer Collections and Recoveries Specialist with over 20 years experience in the credit industry.
redletters is devoted to supplying, collections and recoveries services, with specific emphasis on:
Improving the effectiveness of debtor correspondence by facilitating better understanding and increasing debtor response and interaction.- Conducting collections 'health checks' and providing recommendations to improve customer contact ratios, increasecollection rates, and reduce 'cost per pound collected'
- The provision of interim management, either while permanent recruitment is carried out, or in times of 'crisis' where immediate improvement in KPI's is required.
Keith Ackerley's resume includes senior Credit and Collections roles at Ford Credit, Littlewoods, Barclays, MBNA, Provident and Bank of Scotland,
together with 'third party' experience at:
EOS Solutions, Legal & Trade and Eversheds Solicitors.